Cancellation policy

1. Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reason.

2. Cancellation period
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

3. Address
To exercise your right of cancellation, you must inform us (Name of Jimdo Shop Owner's shop/business, Address, plz and country, phone number and email address) by means of a clear statement (e.g. a letter sent by post or email) of your decision to cancel this contract. You can use the attached sample cancellation form, but this is not mandatory.

4. Compliance with the cancellation period
To comply with the cancellation period, it is sufficient for you to send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.
5. Consequences of cancellation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

6. Right of retention
We may withhold reimbursement until we have received the goods back or until you have supplied evidence that you have returned the goods, whichever is the earliest.
7. return of the goods
You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.

8. Return costs
You shall bear the direct costs of returning the goods.

9. Compensation for loss of value in contracts for the delivery of goods
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Cancellation form
If you wish to cancel the contract, please complete this form and return it to us.
To [insert the name, address and, if applicable, the fax number and e-mail address of the entrepreneur by the entrepreneur]:
I/we (1) hereby cancel the contract concluded by me/us (1) for the purchase of the following goods (1)/the provision of the following service (1), Ordered on (1)/received on (1), Name of the consumer(s), Address of the consumer(s), Signature of the consumer(s) (only in case of notification on paper), Date
(1) Delete as appropriate.